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JOB
DESCRIPTION FOR
TRANSPORT VOLUNTEERS
OF
TAMPA BAY HARVEST, INC. The
Position The position of Transport Volunteer is
the most critical position in the TAMPA BAY HARVEST family. The Transport Volunteer is the TAMPA BAY HARVEST volunteer
who will have the most contact with our donors and the recipient agencies
served by TAMPA BAY HARVEST. The
Transport Volunteer will, therefore, have the greatest impact on the success
of TAMPA BAY HARVEST in its efforts to fulfill its mission of “working to
end hunger in our community”. This
position requires a dedicated and responsible individual, since the
Transport Volunteer is responsible for picking up and delivering the donated
food. Transport Volunteers report
directly to the coordinator responsible for management of the route the
volunteer has been assigned to. If
you have more than one route, you may have more than one coordinator. Tampa Bay Harvest Volunteer Code of Conduct 1.
The food collected by Tampa Bay Harvest belongs to the
donors or the charities registered with TBH, not TBH or its volunteers.
Volunteers may not take the food anywhere other than the designated charity.
It is understood that should the volunteer deliver the food to anywhere
other than the approved agency, the consequences are: A. The potential loss of a donor B.
The removal of your name from our volunteer list 2.
There shall be no animals in your vehicle during the time that the food
is in your vehicle. 3
There shall be no side trips permitted during the time that the donated
food is in your vehicle. 4.
All problems must be reported to 727-538-777, line 1, as soon as they
are identified. 5
Safe food handling procedures must be followed.
Including utilizing insulated blankets or coolers for perishable foods
as they are obtained. 6.
TBH management, including route coordinators, must attend a Safe Food
Handling class and encourage all transporters to do the same. Functions
TAMPA BAY HARVEST management will assign
a volunteer to a transport route. Said
transport route involves picking up the donated food from a single donor and
transporting the donated food to, usually, a single recipient agency. Due to the large volume of food products donated by some
donors, multiple recipient agencies could be assigned to a single pick up.
Most transport routes will take less than one hour to complete.
The following are the functions and responsibilities of a Transport
Volunteer: Once
the volunteer has accepted an assignment to a specific route, that volunteer
is totally responsible for the following functions: A.
To pick up the donated food during the pick up time window
established by TBH management in conjunction with the donor.
It is important that the Transport Volunteer take responsibility for
picking up within the time frames established due to the fact that the time
was established by TBH management in consultations with the donor so that the
TBH pick up occurs at a time that is the least disruptive to the donor's
business. Following this
procedure helps maintain a positive relationship with the donor.
Side trips are not permitted once the food is in your vehicle.
The food belongs to the charity you have been assigned to deliver to,
and cannot, even temporarily, go to any location other than the assigned
charity. Upon receipt of this volunteer instruction sheet please
discuss, with a relevant coordinator, an alternate site to be used, in the
event of an agency closure. See next page for details of your routes. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ B DESCRIPTION TRANSPORT VOLUNTEERS
PAGE 2 REMEMBER
TO KEEP ALL VALUABLES OUT OF SIGHT DURING THE TIME YOU ARE LOADING AND
UNLOADING. KEEP YOU VEHICLE LOCKED
EXCEPT WHEN ABSOLUTELY NECESSARY TO HAVE IT UNLOCKED. B.
To weigh the donation upon delivery to the
recipient agency and to, immediately following delivery of the donated food to
the recipient agency, report the delivery to TAMPA BAY HARVEST by calling the
TBH Voice Mail System at (727) 538‑7777 ext. 2. (A touch-tone phone is
required to access this type of voice mail system).
When making your report remember to give the entire donor and agency
names. There are a number of donors and agencies with similar names.
The following is a sample of the type of donation report the Transport
Volunteer must leave on the Voice Mail System: "On August 30, I picked up from Publix #81 and
delivered the donation to Everybody's Tabernacle. My name is Mary Jones.
The weight was 320 lbs.” ( If
there was no food available, you still need to make a report.) Remember
to inform, in advance, the TBH Coordinator assigned to manage your route if you
are unable to make an assigned pick up.
It is requested that the Transport Volunteer give as much notice as
possible to their Coordinator when the Transport Volunteer is unable to make
their pick up so that the Coordinator has ample time to find a replacement. In
addition, reporting to your Coordinator any problems or difficulties experienced
with either the donor or recipient agency will enable TBH management to maintain
a strong working relationship with our donors and recipient agencies.
Such reports will also enable management to keep things running smoothly,
thus making the Transport Volunteer's job much easier. Details regarding your specific assignment will be as follows: Coordinator:
Telephone
No: Assigned
day: Assigned
time: Any
additional information:
Donor
Name: Donor
Address: Contact at
Donor site: Telephone
No. Recipient
Name: Recipient
Address: Contact at Recipient Site: Telephone No.
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